Managed Services

We listen to our clients, and based on specific requests we developed the Managed Services Plan.

What is our Managed Services Plan?

  • Managed Services allows us to provide a higher level of customer service for less
  • It is CRC taking responsibility for your network
  • It is Managing IT costs along with the chaos and complexity of your network
  • It is adding a level of predictability to your network
  • It is increasing the reliability of your network
  • It is little to no surprises

When we can take the problems and issues out of your network and keep them out, we allow you to do what you do best, run your business.

CRC continues to design personal maintenance programs to suit all of our client’s on-going needs. Maintenance schedules and programs enable our technicians to keep a constant watch over your network and systems. By identifying potential problems before they becomes serious issues that can cut into your office productivity CRC stays ahead of the game.

Proactive maintenance is guaranteed to save your office money:
“An ounce of prevention is worth a pound of cure”. As the old adage reads, a solid maintenance plan can help prevent down time and possible data loss. Maintenance plans are much less expensive than costly emergency computer repairs, not to mention the loss of revenue due to system down time.

Safeguard your data today!
Computer hardware is first and foremost a storage system for your documents and files. Secondarily it is a tool to perform work and create a work product. CRC understands that it is the stored product that becomes priceless, greatly surpassing the value of the original computer hardware. With that in mind a maintenance plan ensures that the computers housing the irreplaceable information are always in good working order, and that all data is backed up in a secure location, especially as it pertains to HIPAA compliance.

Just some of the items we take care of :

  • Hard drive capacity,  Unusual noises, System health
  • Antivirus system updates and scans,  Spyware system updates and scans
  • Software and Windows updates
  • Replacement and upgrade of hardware and systems (hardware purchased separately)
  • Emergency Services
  • Integration of new technology or devices
  • Consultation
  • Existing System and Network clean up (usually on new offices)
  • Cable management
  • Documentation of network and devices
  • An accredited technician there to answer any and all questions via e-mail, in-person, or over the phone